Property Maintenance

Property Maintenance

Timetra has built a strong reputation within its Public Sector clients for high standards of service within Response and Reactive Maintenance contracts. We complete up to 20,000 repair orders per year, across all of our Social Housing Clients, spread across all repair categories.

Our skilled and flexible workforce, together with a trusted group of partner sub-contractors, has allowed us to meet and in many cases exceed the KPI's set by our clients, including response times and customer satisfaction.

Our Property Maintenance Services Include:

  • » General/Ongoing Property Maintenance
  • » Property Refurbishment
  • » Carpentry
  • » Plumbing and Drainage
  • » Painting and Decorating
  • » Roofing
  • » Commercial Property Maintenance

Resources

We employ 60 operational and administrative staff. All tradespersons are qualified to City & Guilds standard in their field, and all have completed Disclosure Scotland checks.

We also utilise a small team of Approved Sub-contractors, who work alongside our in-house trades to provide a full multi-trade repairs service, which is completely managed by our staff, with no additional input required from our Clients.

Emergency Repair

Timetra provides a fast response emergency repair service which operates 24 hours a day, 7 days a week, including all public holidays. Emergency calls arising outside of normal working hours are handled by our fully staffed call centre, ensuring that the same high standards are maintained both day and night.

Contact Us

Extensive Monitored And Managed Fleet

Our fleet of 38 vehicles are fully liveried with our Company details, and in most instances, our Client’s logos also. All vehicles are fitted with GPS Fleet Management Systems, allowing our Repairs Team to quickly identify the operatives best placed to attend emergency calls during the course of the day. Not only does this improve the levels of customer service that we are able to provide, it also reduces the company's carbon emissions.

Medical Adaptation Services

  • » External wheelchair ramps
  • » Grab rails
  • » Full wet room conversions
  • » Wheelchair accessible kitchen conversions

Dependable & Affordable Property Maintenance

Timetra employ all the professionals you need and develop small teams based on your requirements, so you don't have to worry about liaising with several different companies. All jobs are completed to the highest of standards, we always aim to provide complete customer satisfaction, and carry out Customer Satisfaction Surveys to ensure that this goal is being achieved

Founded in 1970, Timetra Ltd was set up to provide high standard property care services for public and private sector housing in Lanarkshire.

Navigation
Quality Assured

To enable us to offer our clients with a consistent high standard and to be continually improving, all our systems and processes including those of our supply chain partners and sub-contractors are quality assured to the ISO 9001:2015 Standard along with all industry legislation.

Contacts
  • Address
    Block 15, Mosshill Road, Newhouse Industrial Estate, Newhouse, ML1 5RX
  • Phones
  • E-mail
    info@timetra.co.uk
  • We are open
    Mon-Fri: 8 am-4:30 pm